communication with the customer (BMW) to maintain good relations and compliance with customer delivery standards;
implementation of customer and internal requirements of the plant and their fulfillment using methods and tools designed for this;
resolution of customer complaints;
participation in the complaint process in case of customer complaints, root cause analysis and definition of corrective measures (QRQC, 5Why, Ishikawa, ..);
ensuring responses to the customer in the required form and time (e.g. 8D, customer portal, etc.)
creation of documentation;
creating and updating action plans with corrective measures, verifying the implementation and effectiveness of corrective measures;
participating in FMEA meetings to create, revise or updating FMEA and control plans
evaluation of internal and external data and indicators;
preparation of PPAP documentation.
Languages
Slovak − Native
English − C1
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Top position
HSECS or SK - NativeEN - C16 + monthsPermanent placementTOP POSITION